FAQ

Frequently asked questions

If I want a different quality of the diamond on my engagement ring, can I customize it?


Of course. At Golston Jewellery, we endeavor to meet your needs and ensure that you receive the perfect ring for your big day. We can source different quality of diamonds in our diamond stock to meet your needs and budget. Please feel free to visit us in store or contact us for more information.




What will happen if the gold part of my Jewellery is scratched?


Just relaxed and bring it back to us. Golston Jewellery provides life-time warranty on jewel cleaning and polishing.




What is the length of ordering a new ring?


It takes 6 to 8 weeks to order a ring. We have many orders from our different stores around the world. Also, to make sure our premier quality of our products, we need to assess and test them before presenting them to you. Please leave yourself at least 6 weeks before the day!





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